UK Mortgage & Property Support Client Portal • Japp Assistant

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✨ Secure Portal Access • Smarter Client Experience

Welcome Back to Japp Financial

Sign in to access your client portal, appointments, document tools, service updates, and a more guided digital experience built around your mortgage and financial journey.

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Your login gives you access to a more connected experience, including account tools, guided support, and digital features designed to make your journey clearer and easier to manage.

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Japp Financial Ltd

Mortgage and property support for clients across the UK with a modern digital experience.

Get In Touch Appointments

Services

Residential Mortgages
First-Time Buyer
Remortgage
Buy to Let
Protection

Contact

Japp Financial Ltd

jas@Jappfinancial.co.uk

Mobile numbe.: 07877810779

Office contact No.: 02036330661

This website is an informational digital platform and not a substitute for regulated suitability advice. Privacy & Cookies

Japp Financial Ltd is entered on the FCA Firm Checker https://www.fca.org.uk/consumers/fca-firm-checker under reference 968820.

The advice contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

As a mortgage is secured against your home or property, it could be repossessed if you do not keep up the mortgage repayments.

The Financial Conduct Authority does not regulate some forms of Buy to Lets, Commercial Mortgages and Bridging Loans.

Privacy & Cookies Policy

For details of our firm and how to contact us please refer to our website footer.

Why should you read this document?

During the course of dealing with Japp Financial, we will ask you to provide detailed personal information relating to your circumstances, financial situation and, in some cases, your health. This policy explains how we use your data and your rights.

What is Your Personal Data?

Personal Data means any information that identifies you directly or indirectly such as your name, address, date of birth, National Insurance number, employment details, financial status or health information.

This may include:

Name, DOB, nationality, marital status, contact details
Identification documents
Employment and income details
Bank accounts, loans, credit history
Family and dependents information
Health and medical details (if required)
Existing financial products

Legal Basis for Processing

We process your data to fulfil our contract with you, to meet legal obligations, and where it is in our legitimate business interest (such as improving our services or responding to providers).

Special Category Data

For services like insurance, we may process sensitive data such as health or medical history. This helps us find suitable products for your needs.

In some cases, we may also process information relating to criminal convictions where required for insurance underwriting or fraud prevention.

How We Collect Your Data

We collect your data directly from you through meetings, calls, forms, and emails. We may also obtain information from credit agencies, employers, or public records.

How We Use Your Data

We use your information to:

Provide mortgage and financial advice
Submit applications to lenders/providers
Respond to queries
Manage your account and services

Sharing Your Data

Your data may be shared with lenders, insurers, compliance advisers, estate agents, legal professionals, and surveyors where necessary to process your application.

This data is never shared for marketing purposes.

Data Security

We take reasonable steps to protect your personal data from unauthorised access or misuse. We also recommend that you send sensitive data securely (e.g., password-protected files).

Data Retention

Your data will be stored securely for a minimum of 6 years, or longer if legally required.

Your Rights

You have the right to:

Access your personal data
Request corrections
Request deletion or restriction
Transfer your data
Withdraw consent at any time

Cookies

This website uses cookies to improve user experience and analyse traffic. By using this site, you agree to the use of cookies where applicable.

Contact

If you have any questions, please contact Japp Financial using the details on this website.

Complaints

If you are not satisfied, you may contact the UK data protection authority (ICO).

Japp Assistant

Mortgage & property help

Hi — ask me about mortgages, deposits, first-time buyers, remortgaging, or documents.